Privacy Policy

Introduction

Labalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when requesting consultation.
• Usage Information: Information about how you use our website, including pages visited and time spent on pages.
• Technical Information: IP address, browser type, device information, and cookies.

How We Use Your Information

We use collected information to:

• Respond to consultation requests and inquiries
• Provide educational nutrition consultation services
• Improve our website and services
• Send relevant information about our services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or respond to lawful requests
• With service providers who assist in our operations, under strict confidentiality agreements

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent for data processing
• Lodge a complaint with relevant data protection authorities

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Labalance
Jl. Diponegoro No. 25
Jember 68137, Indonesia
Email: [email protected]
Phone: +62 331 491 728